Got questions? We’ve got answers.
Here’s everything you need to know before ordering from Tainta Auto Parts — from finding the right part to getting it delivered to your door.
Parts & Compatibility
Q: How do I know if a part fits my Tata vehicle?
A: Every vehicle is different, and so are its parts! To ensure compatibility, check your vehicle model, year, and engine type. If you’re unsure, contact us — our team is happy to help you match the right part.
Q: Do you sell genuine or aftermarket parts?
A: We offer both! Our parts are sourced for quality and reliability, whether OEM (Original Equipment Manufacturer) or trusted aftermarket suppliers. If you need a specific option, let us know.
Q: Can I get parts for older Tata models?
A: Yes — we specialize in Tata vehicles, including hard-to-find parts for older models. If it's not listed online, just ask. We’ll do our best to track it down.
Shipping & Delivery
Q: Do you deliver across South Africa?
A: Absolutely! We offer fast, reliable delivery nationwide. Whether you're in Joburg or Jeffreys Bay, we’ll get your part to you.
Q: How long does delivery take?
A: Most deliveries take 2–5 working days, depending on your location. We'll send you tracking info once your order is on its way.
Q: Can I collect my order in person?
A: Yes! If you're nearby, feel free to collect your parts directly from our store in [insert location]. Just give us a heads-up when ordering.
Q: What if I ordered the wrong part?
A: It happens! As long as the part is unused and in original condition, you can return or exchange it within 7 days. Just keep the invoice and packaging.
Q: Are there any return fees?
A: If the error was on our side, we’ll cover it. If it was a customer error, a small handling fee may apply. We’ll always be upfront and fair about it.
Q: Do your parts come with a warranty?
A: Yes, most of our parts come with a 6–12 month warranty. This covers manufacturing defects — not wear and tear or incorrect installation.
Q: How do I claim a warranty?
A: Keep your proof of purchase and contact us with the issue and photos if possible. We’ll assess and guide you through the claim process.
Can’t find what you’re looking for?
Give us a call, send us a message, or pop into the shop. We’re real people who love solving auto part puzzles!